Dollarship Help Center
See below answers to some questions you may have regarding the Dollarship app. If you don't see your question answered, please reach out to firstname.lastname@example.org. Thanks!
What is Dollarship?
Dollarship is a mobile rewards app created to ease the burden of student debt by simply shopping and engaging with your favorite brands, retailers and restaurants.
Can anyone join and use Dollarship?
You must be 13 years of age or older to shop, play and win. For detailed information, please visit our official sweepstakes rules.
Is this a free app?
Yes, Dollarship is completely free to download, shop, play and win. No purchase is required to win.
How does it work?
When you shop and engage with the retailers on our platform, you earn Credits, our reward points. Those Credits can then be cashed-out or entered into a weekly, rising Dollarship Sweepstakes. The more you and others shop and engage, the more entries are entered, the bigger the prize pot grows. All Dollarship rewards are mission-driven, linked to a scholarship, student debt payment or 529 Plan savings.
Do I have to be a current student to use Dollarship?
No. Dollarship is available at all stages of the student debt lifecycle. You might be a prospective student in High School, or someone who graduated years ago. This also applies to cosigners, and parents/guardians who are looking to save towards a beneficiaries’ education. If you’re burdened with student debt, or it’s on the horizon, Dollarship is here to help.
Why do I need to register?
Registering via email or Facebook gives us the necessary contact information to reach you if you win our sweepstakes. Plus, you can invite friends to join and earn Credits.
How do I contact you guys?
Head to the settings and scroll down to ‘Contact Us’ - that will bring you to a form to reach us. You can also email us at email@example.com.
SHOPPING & REWARD CREDITS
How do I earn Credits?
You can earn Credits by shopping in the Dollarship App with your favorite online retailers - each retailer has varying offers for Credits to earn. Head to ‘Explore’ and well, explore all the great offers! You can also invite your friends to join Dollarship, earning yourself 150 Credits for each friend who joins and makes their first purchase - they’ll receive 150 Credits as well! We are hard at work bringing you other great ways to earn Credits, such as fun and rewarding Homework Assignments, so stay tuned!
What do I use my Credits for?
You can use your earned Credits to either Cash Out towards tuition, student debt or a 529 Plan OR use them to enter our weekly, rising Dollarship Sweepstakes to bring home a Dollarship Award.
What is a Dollarship Award?
A Dollarship Award can be used to pay down tuition, existing student debt or contribute to a 529 Plan!
What are my Credits worth?
100 Credits are worth $1 when you are cashing out as well as when you enter the growing sweepstakes - that’s how it rises. Since each entry is 100 Credits, the prize pot grows by $1 for each entry!
Do my Credits expire?
No chance, no way. You’re credits will not expire, and most users redeem them within their first month of using Dollarship!
When will I receive my earned Credits?
When you complete an offer from one of our retail partners, please allow up to a few days for them to get back to us so we can award your Credits. Depending on the offer, sometimes Credits will be awarded instantly, but sometimes our partner needs to verify a few things and this can take time. If you haven't received your credits after a few days, let us know!
My account wasn’t credited? How many entries do I have?
You can always check your transactions by tapping on your Credits balance in the top right of the app, or going to settings and tapping ‘Transactions’. If you do not see a particular transaction in there after a few days, please contact us. If you’ve entered, the amount of entries you have in the current sweepstakes will always be shown beneath the prize pot under “Your Entries”.
Weekly sweepstakes – is this for real?
It sure is. At Dollarship, you can shop and engage with your favorite retailers, invite friends and share on your favorite social media platform to earn Credits that can be used for entries into the weekly growing sweepstakes. The prizes are real, and you can see the winners in the app by tapping "Campus" ... or join us on Facebook where we post more pictures and details about our winners.
When does the sweepstakes start and end?
Every week, the sweepstakes begins on Saturday at 12:00:00 PM EST and ends the following Saturday at 11:59:59 AM EST.
Are these cash prizes?
Dollarship is uber-focused on reducing student debt. Hence all of our sweepstakes rewards are linked to a scholarship, student debt payment or 529 Plan savings.
How do I enter the sweepstakes?
When you accumulate at least 100 Credits from shopping in our app, tap the “Win” section and there you’ll be able to convert those 100 Credits into an entry for the upcoming sweepstakes.
Can I enter more than once each week?
Yes! For every 100 Credits you earn, you can enter for any entry although you can only enter a maximum of 5 times per week. Don’t worry, your Credits rollover into the following week to enter more.
Can family or friends join to help me pay down by student debt?
This is something we are super excited about and it will be available as soon as we can. Stay tuned!
Is this a gambling app?
Not at all. Dollarship is focused on creating emotional loyalty between consumers and retailers that believe in tackling the student debt crisis. Our weekly crowd-funded sweepstakes is the means by which we can offer direct rewards to one’s unique student debt situation, be it a scholarship, student debt payment or 529 Plan savings.
No purchase or fee is necessary to shop or win, and a purchase will not increase your chance of winning. Every entry into our weekly sweepstakes has an equal chance of winning. Good luck!
How do you determine who wins the weekly sweepstakes?
Our sweepstakes drawings are automated. We have up to ten winners each week who take home a Dollarship Award, depending on how many entries are entered that week. You can keep track of how many winners are unlocked as the prize pot grows in the app (swipe left on the sweepstakes prize pot). The winners are chosen at random from ALL entries submitted during that drawing period. The accounts associated with the entries are then marked as the winners and notified. Winners have 7 days to claim their Dollarship Award after winning. If winner chosen does not claim, and/or if they are invalidated, the Dollarship Award will go to the next runner-up.
Do I have to pay taxes on my winnings?
Prize winnings are subject to State and Federal taxes and any other mandatory State withholdings.
How do I Cash Out?
Head to the “Cash Out” tab within the “Win” screen to see your current Cash Out progress. Once you accumulate 2,000 Credits or $20 worth of Credits, you will then be able to Cash Out. Select whether you are using it towards tution, student debt or a 529 Plan, submit the necessary information and we will mail a check to you within 60 days.
Anything over $1,000.00 will require a printed check request to be notarized or obtain a Signature Guarantee and mailed/faxed to Dollarship. You can find the check request form here.